Patient Information
Everything you need to know before your visit
Building a relationship based on trust matters.
We focus on understanding how you feel and helping you stay comfortable during treatment, especially if you experience dental anxiety.
New patients
We love meeting new patients and promise to make your first visit as comfortable as possible. Your first appointment typically includes a comprehensive exam, X-rays, and a cleaning — giving us a complete picture of your oral health so we can build a care plan together.
Please try to arrive a few minutes early. Here's what to bring:
Health card (OHIP)
Required for all appointments
List of current medications
Including vitamins and supplements
Previous dental records
If available — not required for your first visit
Insurance information
Benefit card or plan details, if applicable
What to Expect During Your Visit
At Miller Dental Care, we've designed our patient experience to be as comfortable and efficient as possible:
- 01
Welcome
Our friendly staff will greet you and review your forms.
- 02
Examination
Our Dentist will perform a thorough examination, using advanced technology for accurate diagnostics.
- 03
Discussion
We'll explain our findings and discuss treatment options in clear, easy-to-understand language.
- 04
Treatment
Many procedures can be completed the same day, thanks to our same-day dentistry capabilities.
- 05
Follow-up
We'll provide detailed aftercare instructions and schedule any necessary follow-up appointments.
Insurance & payment
We accept most major insurance plans and offer direct billing to your provider so you don't have to worry about submitting claims yourself. Simply bring your benefit card and we'll take care of the rest.
Canadian Dental Care Plan (CDCP) accepted. If you qualify for the federal CDCP, your visit may be fully or partially covered at no cost to you. Learn more about the CDCP →
Payment methods accepted
- Visa & Mastercard
- Debit (Interac)
- Cash
- Cheque
Appointment information
Booking an appointment
Book online any time through our patient portal, or call us at (705) 558-9028 during office hours.
Cancellation policy
We kindly ask for 24 hours' notice if you need to cancel or reschedule. This helps us offer that time to patients on our waiting list.
Running late?
Life happens — just give us a call at (705) 558-9028 so we can do our best to accommodate you or reschedule if needed.
Preparing for your visit
Feeling nervous before a dental visit is completely normal. Here are a few things that might help:
Arrive 10 minutes early
This gives you time to settle in, fill out any paperwork, and ask questions before we get started.
Let us know if you're nervous
Dental anxiety is more common than you think, and there's no shame in it. Tell us before or during your visit and we'll adjust our approach.
We go at your pace
You're always in control. We can pause at any time, explain what we're doing, or take a break — just say the word.
Ask all your questions
No question is too small. We want you to feel informed and comfortable, so please ask us anything that's on your mind.
Patient forms
New patient forms are available at the clinic — we'll have everything ready for you on arrival. No need to print or fill anything out beforehand.
Ready to book your appointment?
Accepting new patients — including Canadian Dental Care Plan